How Local Law Shapes Access
Our policy applies to the account data you send us, the device and session logs we create, and the request trail we keep for security and dispute handling. If you open from Indonesia, the first rule is simple: access depends on local law and is available
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only where local law permits. When a request reaches us, we check the registered email, phone number, and a recent DANA, OVO, GoPay, or QRIS record before we let any edit move forward. That extra match keeps the account tied to the right person and reduces
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false claims. If a region is restricted, or if a change would conflict with local duties, we pause it and explain which step we can take instead. When the lawful window closes, we remove or anonymise records that no longer need to stay linked to you.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.